Terms & Conditions

Key information about our services, payments and safety.

Scope of service

Mindful Motion Academy provides support based on psychology and psychoeducation. We do not provide emergency or crisis services and we are not available 24/7.

Crisis and safety

If you are in emotional crisis or feel at risk, Mindful Motion Academy is not the right place for immediate help.

If you live in the United Kingdom (UK):

  • Call 111 and choose option 2 to reach the 24/7 Mental Health Crisis Team.
  • If there is immediate danger to life, call 999.

If you live in Poland (PL):

  • 116 123 – 24/7 emotional support line, free and anonymous.
  • 116sos.pl – 24/7 crisis chat for adults, anonymous.
  • 800 70 2222 – 24/7 mental health crisis helpline (free of charge).

Payments and cancellations

All appointments are paid in advance. If you cancel with reasonable notice (for example at least 24 hours before the session), we can usually reschedule. If you do not cancel in time and do not attend, the fee is non-refundable. ADHD assessment packages are paid before the first session.

Confidentiality and data protection

We work in line with UK data protection regulations (UK GDPR, Data Protection Act 2018). What you share in sessions is confidential, with some legal and ethical exceptions – for example, serious and immediate risk to your life or someone else’s, or concerns about the safety of a child. We explain these limits clearly in our work together.

Online platforms and camera use

We usually work via Google Meet, Microsoft Teams, Zoom or WhatsApp video. Camera use is required for online sessions, especially for assessment. If using a camera is very difficult for you, face-to-face appointments within Merseyside may be possible – please contact us to discuss this.

Assessment reports

After an ADHD assessment you receive a psychology-informed description of your functioning. You can share this report with your GP, employer/HR, occupational health, NHS or private psychiatry and other professionals. It is not an official NHS clinical diagnosis but can support further assessment and treatment planning.